Array
(
    [a] => Array
        (
            [href] => 1
            [title] => 1
        )

    [abbr] => Array
        (
            [title] => 1
        )

    [acronym] => Array
        (
            [title] => 1
        )

    [b] => Array
        (
        )

    [blockquote] => Array
        (
            [cite] => 1
        )

    [cite] => Array
        (
        )

    [code] => Array
        (
        )

    [del] => Array
        (
            [datetime] => 1
        )

    [em] => Array
        (
        )

    [i] => Array
        (
        )

    [q] => Array
        (
            [cite] => 1
        )

    [s] => Array
        (
        )

    [strike] => Array
        (
        )

    [strong] => Array
        (
        )

    [span] => Array
        (
            [lang] => Array
                (
                )

        )

    [u] => Array
        (
        )

    [ul] => Array
        (
        )

    [li] => Array
        (
        )

    [br] => Array
        (
        )

)

Thursday September 3 2026

Excessive Hoarding in Condominiums

Every condominium is home to its own unique reality, where situations of distress may occur without always being visible from the outside. Some situations can nevertheless have an impact on the quality of life of residents and their neighbours, particularly when they persist or worsen.

Excessive accumulation of belongings is one such situation that may be associated with mental health challenges and whose effects can extend beyond the boundaries of the unit. These situations are often complex and deserve to be addressed with sensitivity, respect, and compassion.

In some cases, accumulation can reach a significant level of unsanitary conditions. Household waste, expired food, containers, animal feces, or other materials may accumulate and create conditions conducive to unpleasant odours, vermin, and pests. These problems can eventually spread or affect other units and common areas.

When Accumulation Becomes a Concern

Accumulation becomes particularly concerning when it results in, among other things:

an increased risk in the event of a fire;
the obstruction of an exit or evacuation route;
difficult access to electrical, mechanical, or plumbing systems;
odour or sanitation problems;
the presence of vermin, rodents, or insects;
potential damage to the building;
significant disturbances or nuisances for neighbours.

The Syndicate Must Act with Caution

When such a situation is brought to its attention, the syndicate should document the issues objectively, including complaints received, damage, odours, the presence of pests, obstructed access, or any other relevant information.

Annual inspections of fire alarm systems may also provide an opportunity to identify certain concerning situations. Where applicable rules permit, appointed professionals may access units to carry out the necessary inspections.

If significant accumulation is observed, particularly when it presents a fire hazard, it is essential to document the situation. For example, a pile-up of objects in front of electrical baseboard heaters, convectors, or other heat sources may represent a significant risk.

When Safety or Sanitation Is at Stake

If the accumulation creates a serious risk, the syndicate may need to take measures to protect the building and its other occupants.

In Montréal, a situation involving excessive clutter or unsanitary conditions can, among other options, be reported by calling 311, which serves as the point of contact for submitting a request or complaint to the City.

How Does the City of Montréal Intervene?

When a complaint or report concerning excessive clutter in a dwelling is submitted to the City, it generally favours a progressive and collaborative approach. The City may first contact the resident to inform them of the situation and request that the necessary corrective measures be taken. If the situation persists, an inspection may be carried out, and follow-up or corrective measures may be required.

In cases of non-cooperation or non-compliance, additional measures may be taken, including the issuance of a statement of offence.

When a vulnerable person is involved, the City may also work with partners such as CIUSSSs, Diogène, or housing committees to promote an intervention adapted to the circumstances. Social intervention liaison officers from the Housing Department may also accompany inspectors when necessary.

The Role of the Montréal Fire Department

The City of Montréal also works with the Montréal Fire Department (SIM), which plays an important role in fire prevention.

When excessive clutter presents a fire risk, interventions may focus in particular on smoke alarms, cooking appliances, heat sources, and accessibility within the premises.

Conclusion

For a condominium syndicate, significant accumulation should therefore not be viewed solely as an issue of appearance or tidiness. When it compromises safety or sanitation, it becomes a collective concern requiring an appropriate response.

A prompt, respectful, and well-documented intervention allows the syndicate to protect the building and its occupants while respecting the rights and dignity of the co-owner concerned.