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Monday February 2 2026

ONGOING TRAINING: A STRATEGIC LEVER AT SOLUTIONCONDO

At Solutioncondo, training is not just a perk: it is a strategic lever for ensuring rigorous, people-oriented, and forward-looking condominium management services.

Whether it’s strengthening our teams’ technical skills, raising awareness of cybersecurity, or adapting practices to new regulatory requirements, each training initiative contributes directly to the quality of our support.

A structured program led by a team dedicated to skills development

Training management is entrusted to Wafae Fekar, Training Coordinator, who is exclusively dedicated to structuring, planning, and improving learning paths for all employees. As Director of Human Resources, I co-lead this project to ensure optimal alignment between business objectives and talent development.

Thanks to this internal organization, each employee is proactively supported in their skills development, whether in their first few weeks or through continuous improvement.

A MODERN AND ACCESSIBLE TRAINING PLATFORM

We use TalentLMS, an intuitive and centralized platform that allows all our employees to train at their own pace, wherever they are. The content covers:

technical aspects related to condominium management,
legislative or regulatory changes,
the development of interpersonal and professional skills,
modules specific to cybersecurity or data protection.

IN 2025, TRAINING AT SOLUTIONCONDO MEANS:

+ 2,400 hours of training completed,

+ 200 active courses,

+ 1,400 certificates of completion issued,

Satisfaction rate regarding the relevance of training: 96%,

100% of new employees trained within the first 30 days.

« For us, investing in training means investing in our collective performance and in the lasting satisfaction of our customers.» Élise Beauchesne, présidente de SolutionCondo

CRUCIAL ISSUES: CYBERSECURITY AND BILL 25 AT THE TOP OF THE AGENDA

During Personal Data Protection Week, our team received essential internal training on cybersecurity, led by Steven Haas, our IT support technician.

This session provided an opportunity to:

review best practices for data security,
raise awareness of the risks associated with human error (incorrect recipients, unsecured sharing, etc.),
reinforce the reflexes to adopt in the event of an incident.

In condominiums, the nature of the data processed (finances, disputes, HR, etc.) requires absolute vigilance. That’s why we combine active training, robust internal processes, and certified tools to ensure the best possible protection for our clients.

We are proud to use UpperBee, a software that is:

SOC 2 Type 2 certified,
registered with FINTRAC,
designed with some of the highest security standards on the market.

FORMAL RECOGNITION: CQIF CERTIFICATION

We are proud to have obtained the Certificate of Quality for Training Initiatives (CQIF), a seal that recognizes the quality, structure, and relevance of our internal development program. This certification confirms the rigor of our approach and our commitment to providing a high-level learning environment.

AN APPROACH THAT GOES BEYOND OUR ORGANIZATION

At SolutionCondo, training is not limited to our employees. We believe that access to knowledge should also benefit the entire condominium community. That’s why we’ve launched a centralized calendar of condominium training and events accessible on our website: a unique tool that allows directors, syndicates, and co-owners to stay informed about the initiatives available on the market.

This calendar brings together webinars, conferences, and training sessions offered by various players in the sector, including those organized by our teams.

Access the calendar here

INVESTING IN KNOWLEDGE MEANS INVESTING IN QUALITY

Whether it’s staying up to date on best practices, integrating new regulations, or supporting changes in the industry, training is at the heart of our commitment.

Because a well-trained employee means better support for a condominium.

Lucie Labrecque
Director of Human Resources